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Location

Downtown Nashville

501 Union Street
Lower Level
Nashville, TN 37219
hello@nashvilleluggagedrop.com
615-802-3500

No Reservation Required

Simply Call Upon Arrival

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Luggage Drop, and Dalex Design Group LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Dalex Design Group LLC include www.luggagedrop.com, Luggage Drop, Dalex Design Group and www.dalexdesign.co. The Luggage Drop application is a Luggage Storage and Delivery application. By using the Luggage Drop application, you consent to the data practices described in this statement.
 
Collection of your Personal Information
In order to better provide you with products and services offered, Luggage Drop may collect personally identifiable information, such as your:
 
 – First and Last Name
 – Mailing Address
 – E-mail Address
 – Phone Number
 – Photos (for the security and tracking of items)
 
If you purchase Luggage Drop’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
 
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
 
Use of your Personal Information
Luggage Drop collects and uses your personal information to operate and deliver the services you have requested.
 
Luggage Drop may also use your personally identifiable information to inform you of other products or services available from Luggage Drop and its affiliates.
 
Sharing Information with Third Parties
Luggage Drop may share or transmit customer information to third parties for the following reasons:
 
We collect and share some personal information via our technology partners. These details are collected and protected via partner privacy policies as agreed to upon check-in and use of our services in person.
 
Luggage Drop may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Luggage Drop, and they are required to maintain the confidentiality of your information.
 
Luggage Drop may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Luggage Drop or the site; (b) protect and defend the rights or property of Luggage Drop; and/or (c) act under exigent circumstances to protect the personal safety of users of Luggage Drop, or the public.
 
Opt-Out of Sale of Personal Information to Third Parties
In connection with any personal information we may sell to a third party for a business purpose, you have the right to know:
• The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold.
 
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale of your personal information. If you exercise your right to opt-out of the sale of your personal information, we will refrain from selling your personal information, unless you subsequently provide express authorization for the sale of your personal information. To opt-out of the sale of your personal information, visit this Web page _____.
 
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
 
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
 
Children Under Thirteen
Luggage Drop does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.
 
Disconnecting your Luggage Drop Account from Third Party Websites
You will be able to connect your Luggage Drop account to third party accounts. BY CONNECTING YOUR LUGGAGE DROP ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. All account links may be removed at anytime via the platform that you have linked to your Luggage Drop account. You might be required to create a new account to continue to use the services and features of the Luggage Drop application or website to the fullest extent possible.
 
E-mail Communications
From time to time, Luggage Drop may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Luggage Drop or click on a link therein.
 
If you would like to stop receiving marketing or promotional communications via email from Luggage Drop, you may opt out of such communications by selecting the unsubscribe link located in the email footer..
 
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
 
Changes to this Statement
Luggage Drop reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
 
Contact Information
Luggage Drop welcomes your questions or comments regarding this Statement of Privacy. If you believe that Luggage Drop has not adhered to this Statement, please contact Luggage Drop at:

Luggage Drop
% Dalex Design Group LLC
501 Union Street ste 441
Nashville, Tennessee 37219
 
Email Address:
hello@luggagedrop.com
 
Telephone number:
6158023500
 
Effective as of January 01, 2022